Refund Policy

Last Updated: Feb 05, 2024

This Refund Policy outlines the terms under which Oraika offers refunds for its Software as a Service (SaaS) products.

Subscription Plans

Monthly: Billed in advance on a recurring basis. No refunds for cancellations mid-month.
Yearly: Pro-rata refunds are available upon cancellation, excluding the month of cancellation and payment gateway fees.

We offer a 1-month free trial for all subscription plans.
No payment information is required to start the trial.
You will be automatically converted to a paid plan after the trial ends unless you cancel beforehand.
If payment information is not provided before the trial period ends then service will be auto-cancelled.

Renewals: All subscriptions automatically renew unless explicitly cancelled.
You can cancel your subscription anytime by emailing [email protected]. Confirmation of cancellation will be sent via email.
Cancellations take effect immediately, and you will not be charged again.
Refunds as per subscription plans mentioned above.

Initial Payment: A pro-rated amount is calculated at subscription start.
Taxes and Duties: Customers are responsible for all applicable taxes, levies, or duties.
Billing Cycle: Charges apply in advance, on a recurring monthly or yearly basis.

Scope: This policy applies to all Oraika SaaS services unless otherwise noted.
Service Changes: Upgrades/downgrades are possible at any time. No refunds for downgrades.
Fraud: Accounts involved in fraudulent activities will be suspended or terminated, with no refunds.
Service Termination: Oraika reserves the right to refuse, modify, or terminate services at our discretion without notice. Refunds as per cancellation rules mentioned above.
Policy Updates: Subject to change. Review regularly and watch for notices on significant updates. Significant changes will be notified via website notice or email.

By subscribing to our services, you agree to this refund policy and acknowledge that it is part of the terms of service.

For questions about this policy, please contact us at [email protected].